AI Agents Are Moving Into Real Work. What Happens to SaaS? | Sierra AI Co-founder Clay Bavor
AI agents are designed to do more than answer questions. They are meant to complete tasks. Sierra co-founder Clay Bavor joins CNBC’s Arjun Kharpal to discuss how AI agents are moving from demos into real business workflows, especially in customer service, sales and support. Bavor explains how Sierra builds and tests customer-facing AI agents before they go live, why companies want clearer ways to measure AI’s return on investment and how outcome-based pricing could challenge the way software companies get paid.
Courtesy of CNBC International on YouTube. Watch on YouTube ↗
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